Clear rules for every shipment and every rupee.
Read the operating terms that apply to accounts, shipment data, carrier services, wallet movements, COD, claims, privacy and restricted goods.
Terms of Service
Rules for accounts, bookings, declarations, charges, COD, claims, carrier services and use of VEMOVE.
Read policyPrivacy Policy
What personal data VEMOVE collects, why it is used, who receives it, retention and individual rights.
Read policyRefund and Cancellation Policy
Booking cancellation, wallet and payment errors, COD reconciliation, shipment claims and account closure.
Read policyAcceptable Use Policy
Platform rules and indicative prohibited or restricted goods requiring carrier approval and documentation.
Read policy